PM Global Infrastructure, Inc.


Mr. Stevens is an international leader in the development of performance management systems for infrastructure services. He utilizes his expertise in engineering, economics, finance, environmental analysis and information technology to provide technical leadership in developing management solutions.

Drawing on his experience in leading high altitude mountaineering expeditions, and using stress/challenge analysis to develop confidence, Mr. Stevens has become a recognized expert in leadership training and enterprise team building.

In addition, he has more than two decades of experience in planning and development, privatization and public/private partnership development. He has been involved in a wide variety of infrastructure fields, including:

  • Economic Planning
  • Project Management
  • Infrastructure Analysis
  • Water Resource Management
  • Transportation and Water Distribution Network Evaluation
  • Development of User Level Performance Measurement
  • Standards for Utility and Sanitation Services
  • Design and development of Geographic Information Systems (GIS)
  • Design and implementation of Decision Support Systems (DSS)
  • Development of Information Technology for Applied Management Systems


Mr. Stevens holds a M.Sc. degree in Civil Engineering from the Massachusetts Institute of Technology, Cambridge, MA, with emphasis on Economics and additional course work in Finance, Urban Planning and Management Information Systems.

He has also studied management and finance at the Harvard Business School, and the Alfred P. Sloan School of Management (MIT). He has had additional course work at the Harvard Graduate School of Design, the Kennedy School of Government (Harvard), and the Graduate School of Management and Urban Professions at the New School of Social Research in New York, NY. He holds a Bachelors degree in Economics, Natural Resource Management from The Evergreen State College in Olympia, Washington.


Mr. Stevensí broad experience in economic development and infrastructure spans several continents. In the† early 1980s, he worked on New York Cityís massive 42nd Street Redevelopment Project and later as a member of consulting team on retainer with the U.S.† Department of Housing and Urban Development with responsibility for structuring cooperative urban infrastructure projects in cities throughout America. Mr. Stevensí emphasis was in devising strategies for public/private partnerships and strengthening the interface among private developers, banks, and urban governments.

In 1986, Mr. Stevensí moved into international development and spent the next 12 years working for the World Bank. Here, Mr. Stevens performed pioneering work as an Infrastructure Specialist responsible for the development and use of Performance Measurement, Benchmarking and Benefit Monitoring Systems for the Water, Sanitation, Solid Waste, Transport and Urban Services Sectors for various geographic regions. The following are among his accomplishments:

Urban Development/Environmental Resources

Performance Measurement for Infrastructure and Environmental Resources, World Bank Research Project (Phase II): East Java Bali Urban 2 Project (EJBUDP), Indonesia.† Mr. Stevens designed and implemented user-based performance measures for water, roads, drainage and solid waste management for parts of the EJBUDP. He also assessed infrastructure, institutional capacity and environmental resource management issues.

East Java Bali Urban Development Project. †Mr. Stevens assisted in developing the first GIS-based Decision-Support System (DSS) for evaluating the performance of infrastructure services to both provider and user groups (commercial, industrial, residential). He also conducted a case study of the East Java Bali Urban Development Project, which combined GIS, needs assessment, infrastructure inventory and cost benefit analysis as a Decision-Support System, and which led to a partnership between GIS/Trans, Inc. and the World Bank.

Water Resources

Performance-Oriented Decision Support System (PODSS) for the Umgeni Water Utility, Kwazulu, Natal. Mr. Stevens designed and implemented this computer-based system -- one of the projects that served as a cornerstone for the development of a World Bank initiative on performance measurement for public accountability.

Senegal Long Term Water Resources Project. As Infrastructure and Geographic Information System (GIS)/Decision Support Specialist, Mr. Stevens participated in pre-appraisal project design missions and worked with the Water Utility in Senegal to develop criteria for a GIS/Decision Support System and for poverty-stricken areas in Dakar.

Africa Water Utilities Partnership (AWUP).† Mr. Stevens developed various GIS/Performance frameworks for presentation to Africa Water Utilities Partnership members and moderated a workshop/discussion on those frameworks for implementation in that area.

Togo Urban Water Project. Mr. Stevens assisted team leader in developing Performance Management Framework and rationale for GIS development.

Urban Development, Sanitation, Transport

Mr. Stevens also has carried out numerous project appraisal missions for infrastructure development, urban development, water, sanitation, and transportation systems as part of the World Bank's South Asia Regional Development Initiative (SARDI) in† Nepal, India, Sri Lanka, Bangladesh. He designed and developed unique, user-level performance measurement and monitoring systems for these projects.

In addition, he designed and developed transportation sector databases for the Africa Region, South Asia and Southern Africa. These databases have been used for decision support systems for transport investment, transport system management, transport corridor analysis and trade facilitation, among other purposes.

Performance Management and Monitoring

Mr. Stevens also been involved in forging new techniques for improving infrastructure performance and management. He both conducted research and designed and implemented performance-oriented decision support systems in the U.S. and several countries in Asia and Africa, and has published numerous papers on performance measurement and related subjects.

A good illustration of Mr. Stevens' broad-based expertise is the Metropolitan Manila Public Performance Assessment Project. This US$2.3 million World Bank project was based on findings of Mr. Stevens' performance-measurement research projects of the early 1990s. As Senior Technical Adviser/GIS Specialist, Mr. Stevens was responsible for developing Performance and Benefit Measurement Systems for the Metro Manila Water Supply Privatization Project. This included the identification of performance indicators, methods of measurement, data base design, baseline data collection, GIS and GUI design, and institutional development. The project also included the design and testing of a public participation program and benchmarking system and a technology transfer component, which Mr. Stevens carried out in cooperation with the University of the Philippines National Engineering Center.


Mr. Stevensí specialized expertise includes the design and implementation of training programs in the use of sophisticated Geographic Information Systems (GIS), Decision Support Systems (DSS) and User Level Performance Measurement Systems. For example, he conducted:

  • Advanced Arc View and ESRI seminars for the Innovative use of GIS in Durban, South Africa and Manila, Philippines;

  • Geographic Information System seminars, Johannesburg S.A.;

  • Training Programs for Economic and Social Indicator Development at The World Bank, Washington, D.C.

  • Joint training sessions with United States Geographical Survey and World Bank staff on GIS technology, October 1991.

Utilizing his expertise in stress/challenge and leadership development, Mr. Stevens has been involved in the development of many applied technology projects which incorporated the concepts of team-building, corporate management and leadership training.

He began his career in leadership training at the Outward Bound School, on the North Cascades Mountains in Tacoma, Washington. He has led numerous high-altitude, stress-challenge expeditions in Alaska, North and South America, Europe, and throughout the Himalayas. He also has led many flat-water and whitewater expeditions throughout North America and Asia.†

Detailed CV is available upon request from PM Global.


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